Support & Contact

Get help with registration issues, technical questions, or general inquiries. Our support team is here to help.

< 2 hours

Problems with registration process, failed payments, or mint failures

< 4 hours

API questions, integration help, or platform technical issues

< 24 hours

Questions about features, pricing, or how the platform works

Check your registration ID on the status page. Most registrations complete within 10 minutes.

Provide your transaction ID and wallet address. We'll manually trigger the mint process.

Verify you're using the correct wallet address associated with the registration.

Check your email for dispute details and respond within 7 days with supporting evidence.

Use the escalation channel for unresolved payment or custody incidents. SLA details available to verified users.

Urgent issues:< 1 hour

Payment problems:< 2 hours

Technical issues:< 4 hours

General Support

Registration help & inquiries

Developer Support

API & integration help

Many common questions are already answered in our comprehensive FAQ section.

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